Why choose us?
W e know you're probably shopping around, and we are aware that the competition is fierce! So we've put together a list of reasons why we feel USONYX offers these advantages over our competition. We will also try to address a couple of common questions like, "My Internet Service Provider gives me free Web space, why would I need to buy from a dedicated web hosting company, like yours?" and "The prices of some web hosts seem too low to be true?"
Customer Service & Tech Support
Customer Service and Tech Support should be the highest priority on your web hosting shopping list. Many hosting companies claim to have a full staff of employees ready to answer your questions. What you soon find out is they have a few message takers who pass the buck to one or two overworked technical people. That is, if you even get somebody on the phone to answer to your inquiry.
Why? At USONYX we pride ourselves on excellent customer service and tech support. Send us an e-mail and don't be surprised if you get an answer just a few minutes later. While we can't guarantee that kind of response time, it isn't uncommon. Pick up the phone and give us a call. Somebody who can actually answer your question will be there. If not, your calls are quickly returned.
We always recommend trying our email support first. In many cases a technical person will be better reached this way.
We don't make claims we can't live up to, we don't offer services that are less than advertised, and we don't make exaggerated claims like "unlimited disk space" (think about that for a few seconds and it really don't make sense at all). Yet, there are web hosts out there making these claims. These are the same hosts whose only goal is to gain a large customer base and eventually......you can imagine what's next!
Sure, we don't doubt you can find a cheaper host out there, but you get what you pay for. This is true in almost any other buying situation and it is doubly true in the web hosting industry. If you want reliable hosting, with reasonable prices and great features, give us a try.
Internet Connectivity
Our network are supported by various reputable Global Network Providers, Some big guys like Singtel, NTT and etc. Since the network is Multi-Homed and Redundant, thus you are assure that the network has almost zero downtime.
Why not use my ISP?
- Here's the question that usually generates a lot of interest. There are many reasons NOT to store your Web site with a ISP.
- Some ISP's won't let you use your free Web space for business purposes, if you get free Web space at all.
- An ISP has optimized their equipment for Internet service, not serving Web pages. So while they may be on the cutting edge with their modem hardware, it is not likely that they are keeping up with the latest hardware and software dedicated to serving Web pages.
- What if you want to switch your ISP? You won't be able to take your established Web address with you (unless your ISP is hosting a virtual domain for you), thus alienating visitors who expect to find your site at a specific location.
- Many ISPs' free Web space is located under their domain name where they just stick a tilde "~" in front of your username and that becomes your Web address. Not very professional looking for a business.
- Hidden costs - we have heard too many things about the hidden costs, like service charges on changing name servers, creating email accounts, updating of domain whois record and etc that basically they are FREE services at USONYX.
USONYX Network Operation Center
Our USONYX NOC has an important mission 24 x 7, 365days round the clock, monitoring our network and servers at various locations. Using the most advance and sophisticated equipment and applications we are able to see the performance and health of our network and servers. If there's abnormal behavior or activity occurred our engineer will react quickly or even earlier that customers could have noticed that their services has stopped.
That’s not all what we are doing, our technicians conduct routine visual check on all physical servers on defect, alarms, and temperature taking to ensure the servers in best condition.
Full Control
You can manage all aspects of your account 24 hours a day, 7 days a week. By the click of a mouse, you can administer your disk storage, email accounts, directories, cgi-bin, and all the special features that we offer you. Some of such special features include your resource meter and site statistics. You can even add additional features to your account instantaneously, as you need them. You will never have to wait for us to add things like additional email accounts, mailing lists, hit counters, or even additional sub-domains!
Technology and Partnerships
Its is important to keep up with the latest technology and delivery the best of web hosting service to our customers, thus leveraging our partners (like Microsoft, Parallels, DELL, HP, NEC and many others) is an extremely important task at USONYX and bring the best value of the latest technology at affordable price.
What Customers say
Enough from us and let's hear it from our customers
